Successful transactions are followed by a confirmation page on the website, as well as an email that is sent to you, which includes an order number. Should you not receive such an email after sending us payment confirmation please:
- Check the “spam” or “junk mail” folder of your email account.
- Check your bank statement or invoice sent from PayPal if there actually was money withdrawn.
- Should you still experience problems, contact the Customer Support team to confirm your order.
Please do NOT re-order your product without completing the above steps, as you may otherwise receive duplicate orders.